🇮🇳INR
Effective Date: January 1, 2025 · Last Updated: September 2, 2026
Free shipping on all orders above ₹999. For orders below ₹999, a flat shipping charge of ₹60 is applicable.
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an email confirmation with your tracking details once the order is dispatched.
| Delivery Zone | Estimated Delivery | Shipping Charge |
|---|---|---|
| Jaipur & Rajasthan | 2–4 business days | Free above ₹999 |
| Metro Cities (Delhi, Mumbai, Bangalore, etc.) | 3–5 business days | Free above ₹999 |
| Other Cities & Towns | 4–7 business days | Free above ₹999 |
| Remote / Rural Areas | 6–10 business days | ₹60 flat |
* Delivery timelines are estimates and may vary during festive seasons or due to unforeseen circumstances.
We ship through reliable logistics partners for timely and safe delivery:
Once your order is dispatched, you will receive a tracking link via email. You can also track your order from your account page under My Orders.
For real-time updates, use the AWB number provided in your shipping confirmation email on the courier's website.
If your order arrives damaged, please photograph the damaged packaging and product immediately and contact us at riyaartpalace08@gmail.com within 48 hours of delivery.
Please refer to our Refund Policy for the complete return process.
Delivery timelines are estimates. Delays may occur due to weather conditions, public holidays, or high-volume periods. If your order is significantly delayed, please contact us and we will investigate with the courier.
Address changes can only be made before the order is dispatched. Contact us immediately at riyaartpalace08@gmail.com with your Order ID.
The courier will attempt delivery up to 3 times. After that, the package may be returned to us. Re-delivery charges may apply.
Currently, we ship only within India. International shipping will be available soon. For bulk/wholesale international orders, please contact us directly.
All fragile and delicate handcrafted items are carefully bubble-wrapped and packed with protective materials to ensure safe delivery.
For any questions about your shipment, contact us and we'll respond within 24 hours.
riyaartpalace08@gmail.com